Shipping Policy

Shipping Policy

Last Updated: September 15, 2026

At Cravy Wavy Special Karachi Snacks, we aim to deliver your favorite Karachi snacks fresh, safely packed, and on time.

1. Order Processing

Orders are normally processed within 1–2 business days after order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you may receive delivery information through the contact details provided at checkout.

2. Delivery Areas

We currently offer delivery across Pakistan, subject to courier service availability in your area.

Delivery availability may vary depending on the customer's location and courier coverage.

3. Delivery Time

Estimated delivery time is generally:

Karachi: 1–3 business days
Other Cities in Pakistan: 2–5 business days

These are estimated delivery times and may vary due to courier delays, weather conditions, public holidays, peak seasons, or circumstances beyond our control.

4. Shipping Charges

Applicable delivery charges will be displayed during checkout or communicated before order confirmation.

Free Delivery Offer

Orders of PKR 1,999 or above may qualify for Free Delivery, subject to the applicable offer and delivery conditions.

Cravy Wavy reserves the right to change or discontinue promotional shipping offers at any time.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders and locations.

For COD orders, customers must pay the complete order amount to the courier at the time of delivery.

Please make sure someone is available at the provided delivery address to receive and pay for the order.

6. Bank Transfer Orders

If you choose bank transfer as your payment method, your order may be processed after the payment has been successfully verified.

Customers may be asked to provide a payment receipt or transaction screenshot for verification.

7. Delivery Address

Customers are responsible for providing accurate and complete delivery information, including:

  • Full name

  • Complete delivery address

  • City

  • Phone number

  • Any useful delivery instructions

Cravy Wavy is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

8. Failed Delivery

If a courier attempts delivery but the customer is unavailable, unreachable, or refuses to receive the order, the order may be returned to us.

Additional delivery charges may apply if the customer requests re-delivery.

For COD orders, repeated refusal or failure to receive orders may affect the availability of COD for future purchases.

9. Delayed or Lost Orders

While we work with trusted delivery partners, delivery delays can occasionally occur due to circumstances outside our control.

If your order is significantly delayed or appears to be lost, please contact us so we can assist you in checking the shipment status with the courier.

10. Damaged Packages

If your package arrives visibly damaged, opened, or tampered with, please contact us within 24 hours of delivery.

Please take clear photographs or videos of the package and product and send them to us for review.

For more information, please see our Return & Refund Policy.

11. Contact Us

If you have any questions about your delivery or shipping, please contact us:

Cravy Wavy Special Karachi Snacks

📱 WhatsApp / Phone: +92 309 2802088

📧 Email: [اپنا business email یہاں لکھیں]

We appreciate your trust and look forward to delivering the authentic taste of Karachi to you. ❤️

Cravy Wavy — The Taste of Karachi